Craftsmanship v/s Modern Management

 As we had already learned the nuances of organization management through the tower exercise, Dr. Prasad went on to explain the difference between Craftsmanship and Modern Management.

                    As seen in the picture above, a tailor who runs a small shop does everything by himself. The activities include taking measurements, cutting the cloth, stitching them, etc. Now if the same job is carried out by a big company like Raymonds, most of the job would be divided into segments and each task would be assigned to a particular department. Each task is further divided into elements to simplify the job further.

                    The difference between  Craftsmanship and Modern Management can be best depicted through a table:

                    One important point to note is that the level of satisfaction as well the personalized touch to the purchases made by the customer is more in case of craftsmanship than modern management.

           Another important concept that we came across was that of "Excellence". Excellence is a combination of two factors: Efficiency and Effectiveness. Effectiveness refers to how close one is to the intended target with the minimum inputs. Efficiency is getting the maximum output from minimum input. A combination of both these factors bring out excellence.

Thus, 

                 EXCELLENCE = EFFECTIVENESS * EFFICIENCY

We discussed few examples pertaining to this and managed to get a clear picture on what amounts to excellence.

                    So that brings us to the end of another enriching experience. Happy learning and happy blogging.